People Logistics Administrator

Zancott Recruitment is seeking a skilled and motivated People Logistics Administrator to join a dynamic team supporting the Olympic Dam Operation.

About the Role:
Reporting to the Supervisor People Logistics, you will provide exceptional customer service and a continuous improvement mindset to deliver safe, compliant, and efficient transport, accommodation, and mobilisation services to meet the requirements of the Olympic Dam Operation. As a People Logistics Administrator, you will be part of a team that focuses on delivering safe, reliable, and inclusive services to support the Olympic Dam Operation. You will be focused on delivering excellent customer service, have strong problem-solving, communication, and organisational skills, initiative, and the ability to engage with a diverse range of stakeholders.

This role will be Adelaide-based, operating on a 5:2 roster Monday to Friday with site travel once per month, and there is a view to transition to a 7:7 roster pattern in the future.

Key Responsibilities:

• Demonstrate an overriding commitment to health, safety, environmental responsibility, and sustainable development.
• Work closely with and provide support to the Olympic Dam Asset to provide travel, accommodation, and mobilisation services.
• Process roster and ad-hoc travel and accommodation requests.
• Process end-to-end mobilisation requirements, including site access, training, and domestic travel.
• Respond to emails and phone calls with a focus on delivering exceptional customer service.
• Receive, resolve, and respond to customer complaints and feedback, ensuring timely responses as required.
• Complete administration tasks related to the travel and accommodation system, including data maintenance activities.
• Undertake travel and accommodation optimisation activities and management.
• Contribute to BOS routines, including operational performance and improvement workshops.
• Actively identify improvement opportunities and time optimization solutions to balance capacity and demand and ensure collaboration with the team.
• Process site access requests, travel and accommodation bookings, expense management, and reconciliation.
• Prepare and interpret reports and data relating to travel and accommodation services.
• Provide system training for self-managed travel users, contract business partners, and Department Administrators.
• Lead and coach Field Leadership activities.
• Maintain strong working relationships with the villages, housing, transport, village maintenance, contracts, projects, and shutdown operations teams.

About You:
The ideal candidate will possess the following:

• Strong teamwork skills and the ability to build effective working relationships within your team and with external customers.
• A high attention to detail, with the proven ability to work autonomously and proactively establish priorities.
• Knowledge and relevant experience working with travel booking systems (InFlight/SAMS), dashboards, reporting, and auditing.
• Excellent organizational and problem-solving skills.
• A continuous improvement mindset by constantly looking for opportunities to improve work practices and procedures.
• Experience in BHP systems, including SAP, AMEX Travel, and the BHP Operating System, is an advantage.
• Excellent written and verbal communication skills and interpersonal skills, with the ability to engage with all levels of the business, from frontline employees to higher-level management.
• Intermediate to advanced computer skills using the Microsoft 365 suite.
• Previous experience in complex travel management, data analytics, and/or FIFO travel operations is highly regarded.
• A demonstrated commitment to Field Leadership and Safety Leadership.

If you meet the above criteria, this is the opportunity you are looking for, click the APPLY NOW or email your resume to lina@zancott.com

Zancott thank you for taking the time to apply for this position. Due to a high volume of applications, only shortlisted applicants that meet the criteria will be contacted.

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Indigenous and Torres Strait Islander candidates are encouraged to Apply.