Customer Service Officer

Zancott Recruitment are currently seeking experienced Customer Service Officers for immediate opportunities with our client’s Service Desk Team.

The Customer Service Officer provides high-quality customer service to users via granting accesses and resolving functionality issues for a suite of computer applications.

The office is located in Port Adelaide, with hours being 8:30am-5:00pm.

Key responsibilities include:

• Provide timely and high-quality front line customer service to stakeholders via phone and email.
• Resolve functionality issues for applications including Basware, CHRIS21, HR21 and Masterpiece.
• Work effectively both individually and as a member of the team to meet deadlines, identify and solve problems.
• Collaborate with their team towards daily targets and actively contribute to achieve shared goals.

To be considered, candidates must demonstrate:

• Previous customer service / call centre experience
• Accounts Payable / Receivable experience
• Experience using Basware and CHRIS21
• Intermediate Microsoft Word and Excel skills
• Strong communication and data entry skills
• High attention to detail and ability to work to deadlines

Please note, all succesful candidate will need to undergo and a pre-employment medical as well a National Police Clearance.

If you meet the above criteria and this is the opportunity you are looking for, APPLY NOW!

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

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Zancott thank you for taking the time to apply for this position.

Due to a high volume of applications, only shortlisted applicants that meet the criteria will be contacted.